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Shipping Costs & Returns

We take great care to ensure that your order reaches you promptly and in exellent condition

All packages are discreetly packaged for your peace of mind.

Orders within Germany for more than 50.00€ are free of shipping costs.
Orders within Germany for less than 50.00€ cost 5.20€

This is valid for all payment methods except of COD.

COD is only possible for orders with a value of more than 75.00€


DHL Logo

To give you the best delivery service we send our goods only with DHL. After leaving Germany it change to your local post service, like for example USPS in the United States. The delivery time takes between 7 and 14 business-day's. Your package is insured and we guaranty for the delivery to your home. Recorded deliveries can also be tracked to a certain extent through the DHL website at http://www.DHL.de. After 3 business-day's we send you the tracking number for your local post service (like USPS tracking number for USA).

IMPORTANT FOR ALL USA CUSTOMERS!

Deliveries outside of Germany are only possible with prepayment.

Please be patient with the delivery if you´re order our products from the USA. The delivery to usa can take up to 6 weeks and the request can´t be tracked like with DHL. We have no chance to track the packed after leaving germany. We try to solve this problem but unfotunately we can´t do much right now to change that.

Attention!

For shipments outside of Germany in the recipient country may incur other charges such as VAT, import duty costs, account management or risk charges.

All other costs payable by the receiver setup!


Returns

Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by WEED-STAR.COM by either phone, fax, post or e-mail. Any goods sent back without prior consent from WEED-STAR.COM will be sent back at your ?

We take great care to ensure that your order reaches you promptly and in exellent condition

All packages are discreetly packaged for your peace of mind.

All returns are the responsibility of the customer until they reach WEED-STAR.COM.

If you would like to return your items for any reason at all, you may do so within 7 days of receiving your purchase. Items returned must be in a new and unused condition. We will refund the cost of the items; however shipping charges are non-refundable.


SHIPPING PRICES

EU insured shipping 15 Euro.
World wide insured shipping 25,- Euro.


We send the goods after we receive the payment. There are 4 ways to make a pre-payment.

1. Credit Card

You can pay with your credit card like VISA or MASTERCARD over ipayment.

2. International Bank transfer.

Beneficiary: PCP-Trading GmbH
Address: Heerenholz 14a
Postal-Code: 28307
City: Bremen
Country: Germany (DE)

Bank Name: Deutsche Bank Privat and Geschaftskunken AG
Address: Schwachhauser Heerstraße 199 (Or write XXX in this box if possible)
Postal-Code: 28211 (Or write XXX in this box if possible)
City: Bremen
Country: Germany (DE)

Bank account number: 1496033
BIC/SWIFT CODE: DEUTDEDBBRE

IBAN: DE60290700240149603300 (Only for costumers from Europe)

Purpose: Customers name + Your order number

3. Or cash money by insured-letter

Send To:
PCP - Trading GmbH
Heerenholz 14a
28307 Bremen
Germany

4. If you need a other payment way, feel free to get in contact with us.

We find a way.....
Send a email to: support@weed-star.com
Your order will not ship until we receive payment.
The maximum amount for ech order is 800,00€. for bigger orders please contact us via phone or email

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